- Seeta, Mukono - Uganda
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What Our Guests Say About Their Safari Experience
At Katella Uganda Safaris, nothing matters more than the stories our guests take home. Whether it’s a heart-pounding gorilla trek, a golden-hour game drive, or a cultural moment shared with a local community — each review speaks to the passion, care, and personalized service we pour into every safari.

I used Katella as it is a local company and owned by a lovely woman, who also gives back to her community. Florence was extremely efficient and prompt in answering my queries. I did the 10 day safari (solo) which was extremely well organised, and my guide (Bright) was awesome and we had some great conversations! The tour is extremely varied and excellent value for money. The accommodation was really beautiful and I saw so much wildlife, including gorillas and chimpanzees up close. You won’t go wrong with Katella… it’s a top-notch organisation and there is a reason they are highly recommended on Trip Advisor.

My family of 4 (mom, dad, sons 12 and 15) traveled in Uganda 14 nights with Katella Dec 2024-Jan 2025. I whole heartedly recommend them. Flora (safari owner, planner and your point of contact for arranging your trip) is an incredible person and business owner. She answered every question, genuinely cares about her clients and their experience, helped us arrange some unique opportunities for our sons while there and is completely trustworthy. I have loved getting to work with her and hope to stay in touch. Our guide, Arafat, took such good care of us in all ways and taught us so much. He was very gracious in answering my unending questions and teaching us about his beautiful country and the amazing wildlife. He is very experienced guide and we benefitted greatly from his deep knowledge and understanding. We are so grateful to have spent two weeks getting to know him and seeing Uganda through his eyes. The lodges Flora arranged for us were clean, large, and very comfortable. All had gorgeous grounds and views and attentive and caring staff. Everywhere we went the food was very good with plenty of meat and vegetarian choices. Both Flora and Arafat picked us up at the airport (and helped when our luggage was delayed 24 hours) and greeted us warmly and helped us feel very safe and comfortable. We loved our tour of Kampala (and even happened to see the King of Buganda) and the uniqueness of each of the parks we visited. Getting to walk to see the White Rhinos (on Christmas Day!) was so neat and the treks to see Chimpanzee and especially Gorilla were memories we will never forget. The cultural experiences (community tour, cooking with a local family) etc were definitely highlights too and I am so grateful that we got a chance to interact with so many beautiful humans and learn more about their lives.

Katella is a fantastic choice if you want to go on a gorillasafari in Uganda. Amazing service and a very well planned scheduele. Will absolutly recommend. Special thanks to our guide Noah that made the whole experience fun and seamless.

We had an amazing time, Noah was our tour guide, he was the nicest and most helpful. He seemed to know everything about the animals and areas we visited and was our own personal safari guide for the entire trip. Since he is from west Uganda and was a ranger, he seemed to know every area and everyone we bumped into. Highly recommend. Florence was also amazing as she was so responsive to our questions leading up to the trip. Everything was exactly how she described it and as we were hoping

It was really a good experience with Katella Uganda Safaris. Florence was such a good lady with great customer care 👍👍👍👍👍

Honestly, Katella organised the trip of my lifetime, amazing 5 days! Gorilla trekking, boat tours, game drives in different national parks...the whole itinerary was totally personalised to my expectations. Florence was so helpful during our talks before the trip, and incredibly flexible with accommodation arrangement and payment dates. She manages her company in a way which should be an example to other companies, and checks on her clients even during the safari to see if everything is going well. I really appreciated it. I got Arafat as a tour guide who is really experienced, knows everything not only about animals, but he also shares how life is in Uganda. As travelling solo for the first time as a female, I was a bit nervous how it was going to go. But we had great conversations and I always felt comfortable. He was also flexible, regarding the activities and timing as well to fit into the days as many things as possible. The highlight of these days was the gorilla trekking without a question. It has its price, but once in a lifetime experience, and watching them or 1 hour was emotional and so exciting at the same time. The Southern part of Uganda has its own beauty, maybe the scenery is even greener than the rest of the country. One thing I especially want to recommend is the "cultural experience" around Bwindi forest. The history and present of the Batwa community has really touched me, more people should know about their (previous) way of living. I will think back about these days for a really long time. Can't wait to come back to Uganda!❤️

I was recommended Florence as a trip coordinator and she made my once in a lifetime perfect. I tortured her with non-stop changes, even during my last days in Rwanda. When I return, it will be with Florence

Florence the owner of Katella is wonderful . Shes patient, knowledgeable and always answered my emails, questions and concerns quickly. The Lodge she booked for use was perfect..spotless and the staff could not have been more attentive. Food was great also. Robert her driver was the best. His driving skills, his patience with 3 women always forgetting something in our room, turning back and stopping for pictures on request was so appreciated. On top of it he has a great sense of humour. The Gorilla trek was a dream come true. I cannot recommend Katella and this trip more.

Amazing experience ! Thank you Katella Uganda Safari for making this dream come true. Everything from great accommodations, friendly staff, to our knowledgeable driver Robert and communication from Florence was above my expectations. Highly recommend this company.

We had an amazing experience with our guide and driver Bright ! We truly recommend this agency : serious and really listening to you. Thank you to Florence for being patient with me and my questions ✌️

I cannot recommend Katella Uganda Safaris enough. Florence puts her heart and soul into your tour. It couldn't have been any better! So glad I got to experience this amazing adventure. The accommodations were outstanding, the food was delicious and Bright my tourguide went over and above to make sure we saw everything.

I just recently returned from a 2 week trip to Uganda. Wow, what an incredible experience/adventure it was! I’ve traveled all over the world but hands down this was the best trip of my life! I knew that the gorillas would be a highlight but everyday the trip just kept getting better. A friend of mine recommended Katella Uganda Safaris, a small woman-owned business in Uganda. I can’t say enough good things about Katella (and Florence the owner as well as our guide). From the initial point of contact, the customer service was outstanding, better than any other company I’ve traveled with. We communicated via email or WhatsApp. They were always responsive and answered all of my questions. There were a couple of activities that I didn’t learn about until after I already booked so they weren’t included in my original itinerary. To my surprise, Katella made both of them happen for me on the fly! They absolutely went above and beyond! My Uganda bucket list is complete. I highly recommend Katella Uganda Safaris and wouldn’t hesitate to book with them again. They also service Kenya, Tanzania, Rwanda, and Zanzibar. If you’ve never considered traveling to Uganda, I encourage you to reconsider. There are so many things to see and do there. It’s a beautiful country and the people are warm and welcoming. It will touch you and possibly even change your life. To understand it, you need to experience it. Uganda will always be in my heart. Please feel free to reach out to me with any questions. I want to pay it forward.

Katella Uganda safaris did a phenomenal job helping me plan an absolutely magical trip for me and my mom to Uganda, Kenya and Tanzania! We did gorilla trekking, chimp trekking, golden monkey trekking. We explored Queen Elizabeth National park, murchison falls, took a boat ride on the Nile River, drove through The Maasai Mara and Serengeti. We saw tons of incredible animals had the best guides, stayed in beautiful accommodations and I’m already working with Katella to plan my trip back next year!

I recently had the most incredible safari experience with Katella Uganda Safaris, and I can't recommend it highly enough. Uganda is truly a hidden gem, offering a wealth of wildlife and breathtaking landscapes that are often overlooked. The Ugandan people are incredibly warm and welcoming, making the trip even more enjoyable. The service provided by the tour company was impeccable, ensuring a comfortable and memorable experience. Our guide, Arafat, was extraordinarily knowledgeable and guided us safely throughout the country. His expertise and passion for the wildlife and landscapes of Uganda were evident and added immense value to our safari. During our tour, we had the chance to see an amazing variety of animals including gorillas, chimpanzees, giraffes, elephants, buffalo, hippos, lions, zebras, warthogs, various types of antelope, baboons, other monkeys, and a stunning array of birds. If you're considering a safari, I highly recommend exploring Uganda with Katella. The country's diverse wildlife, coupled with the exceptional service and guidance, make for an unforgettable adventure. Uganda is truly an underrated destination that deserves more recognition for its beauty and the rich experiences it offers.

We were a group of 6 friends on a 12 day safari. We had an amazing trip. We saw so many animals as we went to every National Park around the country. We saw at least 75 elephants, 7 rhinos, 11 Silver Back Gorillas, a dozen Chimpanzees, hundreds of Babbons, 60 or more Elephants, Warthogs 20+ Monkeys and Lions. Katella did an amazing job. Florence and our driver, Arafat were fantastic. I have nothing bad to say. Katella was easily 5 of 5 stars.

Katella did an amazing job on our 12-day safari. We loved the itinerary, the accommodations, the animals…all of it far exceeded our expectations. LOVED the gorilla trek! I’m looking forward to hopefully coming back with a group.

Saw to many animals to list. Each day was amazing to the point it was overwhelming. Our guide Arafat was knowledgeable and planned each day perfectly. Our accommodations were great and the food was excellent. The people and customer service was second to none. Absolutely sweet people. A must do trip. Florence did amazing job putting our trip together

This was certainly a trip of a lifetime! Katella paid attention to so many details, from the amazing lodges, to great food, and providing a fabulous guide Arafat. He was so knowledgable providing so much information about the landscape, the wildlife, the people of his country and so much more! Both he and Florence were responsive to all our needs and inquires. We saw More wildlife than we ever could have imagined (please keep in mind there no guarantees hence the name “wildlife”) Our opportunity to see the gorillas and some of of the big five was a dream come true! Very much appreciated Uganda’s approach to conservation of wildlife at its finest. Despite our own personal imaginations, we felt very safe, with no concerns at all. Ugandan people are so polite, happy, smiling, display customer service at its finest. It was a very humbling experience. In addition to Uganda, katella can customize your trips to Tanzania, Rwanda as well.

5++++++ I found out about this business from another person who spoke highly of them. Boy, was she right. This outfit was outstanding from the first text to the end of the tour. Florence was a delight to work with answering many questions and assisting with situations that were over, above and beyond the call of duty. She was simply amazing. The tour itself, 8 days, with highlights of Safaris, Silverback Gorillas, Chimpanzees and Golden Monkeys was everything I expected and more. Our guide, for the 8 days, was professional, knowledgeable and great company. He was only 'the best' and we were fortunate to have had him. Thank you to all staff at Katella Uganda Safaris. My trip was supurb and all because of you. I highly recommend this business to anyone interested in an exciting adventure.

Our family of 4 enjoyed a 10 day safari with Katella Uganda Safaris. We thoroughly enjoyed every moment, it exceeded all of our expectations. Florence was easy to communicate with and professional in every way. She really cared that we had a good time and even organised a cake for our daughters 18th birthday at one of the lodges. The lodges were all excellent and food plentiful and delicious. Its hard to chose which we liked the best ! Every encounter we had with every Ugandan was friendly and genuine. Our guide Robert was fantastic, he ensured we saw the big 5 and positioned us well to get great photos ! He was a excellent driver and person, and we felt safe with him. As soon as we met him we knew he was competent and we were in great hands. The gorilla experience was incredible as was the whole trip. On our first day at the rhino sanctuary we knew this trip was going to be phenomenal. I highly recommend Katella Ugandan Safaris, Florence and her team were amazing.

We had a great trip! We had a great driver. His name was Arafat. We learned a lot. We saw chimpanzees, gorillas, Golden monkeys, the coffee queen,banana man, center for women, lot's of crater lakes, swamp walk, a cave, and went to a bar. We saw lots just driving though the cities and villages. And Arafat is an excellent driver with a lot of knowledge to share.

An absolutely amazing experience with Katella - and specifically Florence, who helped make our Tanzania + Kenya dream a reality. A consummate professional, Florence handled all my questions from abroad (as a first time Australian traveller to Africa she patiently addressed all my concerns) to craft a perfect itinerary that covered all my must-sees, fell within my budget, and left me to enjoy a truly unforgettable vacation!

I'm not sure any review I could possibly write will capture just how amazing Florence of Katella Uganda Safaris is. She is the true Pearl of Africa ! ! ! Her communication and correspondence made me feel so comfortable with the decision I made to use this incredible company. And she was so accommodating with my desired itinerary. She truly made my dreams come true ❤️ She provided spectacular accommodations, fantastic game drives, with a professional driver that always made us feel safe (especially during the "African Massages" = really rough roads) Thank you Robert 😊 I was traveling with my Aunt and it was a special birthday for me. Florence made it special for so many reasons and I got to spend it with the magnificent mountain Gorillas in Bwindi. It was an overwhelming day of joy and happiness. Thank you so much Florence - you are a very special person. So sweet and kind. I'm grateful that our paths have crossed. To anyone reading this, if you are trying to make a decision, you will not regret choosing Katella Uganda Safaris ! ! !

We can't say enough about our experience with Florence and Katella Uganda Safaris, and our trip of a lifetime in Uganda and Kenya. We worked on this trip for over a year. Florence was the first person I reached out to and, due to the scope of this vacation and budget, I, of course, looked at several other companies. Florence was always quick to respond and was so accommodating and patient to the many changes and ideas we had through the process. Her prices ended up being the best and she fit in everything we asked for. We had many moving parts with 2 couples, specific accommodations we wanted for a few locations, stopping in Egypt on the way, and flights, drives, boats, balloons, horseback riding, etc. and everything was seamless. Not one missed activity, transfer or pick up. She checked in along the way to make sure all was good and we arrived on time. The accommodations she picked for us (when we didn't have a specific request) and all the drivers she arranged were excellent, and you could tell she was in constant communication with them. Florence and Eveline were also so kind as to meet us for lunch the short time we had in Entebbe, and even arranged for us to see the Botanical Gardens during our layover. Our itinerary for a 2 week trip was as follows: - 2 days in Egypt (not part of our Katella itinerary - great guide was Dalia) - 2 days in Uganda at Tracker's Safari Lodge which we loved. Gorilla trek and Batwa Cultural Experience (both fantastic!) - 1 night in Nairobi at Tamarind Tree Hotel. - 3 nights Borana Lodge which was AMAZING and worth every penny. Game drives, Rhino tracking on foot, behind the scenes with conservation efforts (amazing), horseback safari, E bike safari, Masai inauguration ceremony (once every 15 yrs). All was just awesome. Saw the big 5 within first 2 days, and so much more. - 1 night Lake Nakuru / Cliff Lodge which was fantastic and wish we had more time here - 1 night Lake Naivasha / Sawela Lodge - Game drive through Lake Nakuru National Park, boat ride on lake, walking safari on Crescent Island. - 4 nights at Kilima Camp in Masai Mara - loved it. Small, amazing panoramic views of the Mara from the highest point, luxury tents, great food. Masai Mara is everything you picture for an African Safari. - Flight back to Nairobi - we booked our own accommodations at Crowne Plaza Airport which was a great location and good hotel. You won't go wrong with Katella - happy planning and safe travels!

We traveled as a couple with Katella Uganda Safaris. Flo took care of everything, from our initial inquiry all the way through to follow ups the week after our trip. She planned our dream trip for us and it was perfect in every way. You can tell she works closely with the lodges so you’re treated extra nice all the way. Her timing was perfect as to the pace of the trip and how much we did each day. We were spoiled rotten by not doing it with a group, we had our guide and vehicle all to ourselves, an amazing luxury that she somehow made affordable. I looked around at similar group trips and even in a group, doing less than we did, our trip was lower cost and included everything we wanted to see. When I had a tummy issue before a big event that I didn’t want to miss she pulled all the strings to get me to a doctor and even rearranged our trip for a couple days so I could recover. I would say if you are thinking about safari, contact Flo immediately. She will make a perfect trip for you at a very reasonable price and you will not be disappointed in anything.

I met Florence through a Facebook travel group. I was smart enough to comment on one of her posts, which lead to 3 weeks of incredible safari cover most of the country. From the big 5, to cultural adventures, Uganda does NOT disappoint… and either does Katella. From the beginning, Florence was patient building an itinerary for my requests and my budget. I was privileged to have had the trip off a life time and made a life-long friend to boot. Highly recommend.

. I took a solo trip with Katella Uganda Safaris to Uganda. This was a once in a lifetime amazing experience. From trekking chimpanzees in the wild to seeing mountain silverback gorillas in their natural habitat. This should be in everyone's bucket list!. From the start I was impressed with Florence. She responded quickly to my emails and thoroughly resolved any concerns or questions I had. She put together a custom itinerary, matching exactly what I wanted to see and do. Flo went out of her way to make sure that this trip not only met my expectations, but exceeded them. Everything I wanted to do while i were there, no matter how big or small she made sure I got to do it. I would have no reservations recommending Flo and Katella Uganda Safaris to others. The airline did not deliver my suitcase for the first 3 days. Flo came through again. She gave me a top to wear and then she went to the airport, collected my suitcase and delivered it hundreds of miles away to me. At the end of the tour I ran into some complications and Flo and her team could have easily said that I was on my own as that was the end of her services but she made sure to check on me every day, made arrangements for transportation and came to visit me several times even though she lived more than two hours away. I am beyond thankful to her and her team and would wholeheartedly recommend her to everyone. Book your trip of a lifetime with this wonderful team.

This was our family trip down to lake Bunyoni in the south west of Uganda. Had a lovely time with Hubby and my mates. Katella was really professional throughout the experience and knowledgeable in all the paths and journies. This place has a rich history and would recommend many of you to venture and see it. The gorillas are nearby as well- had fun tracking those too. Alison.

Had a beautiful experience in the wild, thanks to the amazing Katella safari team

Its a lovely Travel agency in Uganda 🇺🇬 that makes your visit to Uganda worthy a life time memory